PERSONAL TOUCH HOME HEALTH SERVICES
155 N QUEEN STREET, Martinsburg, WV, 25404
CCN 517148 · County FIPS 54003
Visits
4,778
FY 2023
Cost / visit
$238.04
Quality star
2.5 ★
Medicare paid
$391K
2023
Quality of Patient Care (Care Compare)
Current data refresh.
Quality star
★★★★★2.5
Timely initiation of care
93.1%
Improved walking
74.4%
Improved bed transfer
82.7%
Improved bathing
76.5%
Improved breathing
87.4%
Meds taken correctly
75.5%
Flu shot determined
67.6%
Med issues timely
88.9%
Discharge function score
68.9
Pressure ulcer/injury
0.0%
Falls w/ major injury
0.0%
Discharge to community
84.8%
Readmission (PPR)
4.6%
Hospitalization (PPH)
6.8%
Medicare spend vs natl
0.84
Patient Experience (HHCAHPS)
24 completed surveys · 23% response rate
Summary star
—
Overall care star
—
Rated agency 9–10
91%
Would recommend
93%
Communicated well
97%
Professional care
97%
Discussed meds/safety
84%
Value-Based Purchasing (HHVBP)
Payment year 2026 · Larger-volume cohort
Total Performance Score
46.4
Medicare payment adj.
+2.25%
Acute-care hospitalization
7.4%
ED use w/o hospitalization
11.2%
Utilization (PAC PUF)
| Year | Episodes | Service days | Beneficiaries | Medicare paid | Charges |
|---|---|---|---|---|---|
| 2023 | 204 | 1,602 | 111 | $390,972 | $311,487 |
Financials (cost report)
| Year | Visits | Medicare visits | Total cost | Cost / visit | Net revenue | Net income |
|---|---|---|---|---|---|---|
| 2023 | 4,778 | 2,193 | $1,137,367 | $238.04 | $940,761 | -$249,396 |
Blank cells mean the measure was not reported or was withheld by CMS for this agency/year.