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SENTARA HOME CARE SERVICES-SUFFOLK

154 BURNETTS WAY SUITE 102, Suffolk, VA, 23434

CCN 497746 · County FIPS 51800

Proprietary
Visits
18,060
FY 2023
Cost / visit
$249.79
Quality star
3.5 ★
Medicare paid
$2.2M
2023

Quality of Patient Care (Care Compare)

Current data refresh.

Quality star
★★★★3.5
Timely initiation of care
98.5%
Improved walking
87.7%
Improved bed transfer
91.4%
Improved bathing
88.8%
Improved breathing
91.3%
Meds taken correctly
84.9%
Flu shot determined
60.4%
Med issues timely
98.7%
Discharge function score
80.2
Pressure ulcer/injury
0.1%
Falls w/ major injury
0.6%
Discharge to community
95.2%
Readmission (PPR)
5.1%
Hospitalization (PPH)
7.8%
Medicare spend vs natl
0.94

Patient Experience (HHCAHPS)

278 completed surveys · 21% response rate

Summary star
★★★★4.0
Overall care star
★★★★4.0
Rated agency 9–10
89%
Would recommend
84%
Communicated well
88%
Professional care
91%
Discussed meds/safety
85%

Value-Based Purchasing (HHVBP)

Payment year 2026 · Larger-volume cohort

Total Performance Score
35.5
Medicare payment adj.
+0.55%
Acute-care hospitalization
12.1%
ED use w/o hospitalization
13.7%

Utilization (PAC PUF)

YearEpisodesService daysBeneficiariesMedicare paidCharges
20231,1207,606549$2,222,263$1,705,924

Financials (cost report)

YearVisitsMedicare visitsTotal costCost / visitNet revenueNet income
202318,0609,076$4,511,286$249.79$3,854,414-$871,025

Blank cells mean the measure was not reported or was withheld by CMS for this agency/year.