SENTARA HOME CARE SERVICES
11844 ROCK LANDING DRIVE SUITE A, Newport News, VA, 23606
CCN 497294 · County FIPS 51700
Visits
24,864
FY 2023
Cost / visit
$194.04
Quality star
3.0 ★
Medicare paid
$2.6M
2023
Quality of Patient Care (Care Compare)
Current data refresh.
Quality star
★★★★★3.0
Timely initiation of care
96.5%
Improved walking
80.2%
Improved bed transfer
85.7%
Improved bathing
82.4%
Improved breathing
88.2%
Meds taken correctly
77.2%
Flu shot determined
65.4%
Med issues timely
97.9%
Discharge function score
77.1
Pressure ulcer/injury
0.3%
Falls w/ major injury
0.6%
Discharge to community
93.0%
Readmission (PPR)
5.0%
Hospitalization (PPH)
6.3%
Medicare spend vs natl
0.91
Patient Experience (HHCAHPS)
228 completed surveys · 18% response rate
Summary star
★★★★★4.0
Overall care star
★★★★★3.0
Rated agency 9–10
82%
Would recommend
78%
Communicated well
88%
Professional care
89%
Discussed meds/safety
85%
Value-Based Purchasing (HHVBP)
Payment year 2026 · Larger-volume cohort
Total Performance Score
18.4
Medicare payment adj.
-2.12%
Acute-care hospitalization
13.8%
ED use w/o hospitalization
17.2%
Utilization (PAC PUF)
| Year | Episodes | Service days | Beneficiaries | Medicare paid | Charges |
|---|---|---|---|---|---|
| 2023 | 1,371 | 10,641 | 613 | $2,578,779 | $2,449,225 |
Financials (cost report)
| Year | Visits | Medicare visits | Total cost | Cost / visit | Net revenue | Net income |
|---|---|---|---|---|---|---|
| 2023 | 24,864 | 12,549 | $4,824,494 | $194.04 | $8,719,772 | -$313,603 |
Blank cells mean the measure was not reported or was withheld by CMS for this agency/year.