← Back to agencies

PERSONAL TOUCH HOMECARE OF VA

11817 CANON BLVD, SUITE 600, Newport News, VA, 23606

CCN 497081 · County FIPS 51700

Proprietary
Visits
72,296
FY 2023
Cost / visit
$166.42
Quality star
3.0 ★
Medicare paid
$3M
2023

Quality of Patient Care (Care Compare)

Current data refresh.

Quality star
★★★★★3.0
Timely initiation of care
98.2%
Improved walking
81.1%
Improved bed transfer
85.5%
Improved bathing
85.3%
Improved breathing
88.1%
Meds taken correctly
83.5%
Flu shot determined
66.3%
Med issues timely
98.0%
Discharge function score
66.6
Pressure ulcer/injury
0.1%
Falls w/ major injury
0.3%
Discharge to community
91.9%
Readmission (PPR)
4.5%
Hospitalization (PPH)
6.2%
Medicare spend vs natl
0.92

Patient Experience (HHCAHPS)

218 completed surveys · 16% response rate

Summary star
★★★★★3.0
Overall care star
★★★★★3.0
Rated agency 9–10
82%
Would recommend
71%
Communicated well
87%
Professional care
86%
Discussed meds/safety
82%

Value-Based Purchasing (HHVBP)

Payment year 2026 · Larger-volume cohort

Total Performance Score
14.2
Medicare payment adj.
-2.78%
Acute-care hospitalization
12.9%
ED use w/o hospitalization
12.7%

Utilization (PAC PUF)

YearEpisodesService daysBeneficiariesMedicare paidCharges
20231,65410,792913$3,044,141$2,095,643

Financials (cost report)

YearVisitsMedicare visitsTotal costCost / visitNet revenueNet income
202372,29613,046$12,031,773$166.42$11,922,352-$2,061,276

Blank cells mean the measure was not reported or was withheld by CMS for this agency/year.