WHERE THE HEART IS INC
760 GREAT OAKS ROAD, Eads, TN, 38028
CCN 447577 · County FIPS 47157
Visits
24,564
FY 2023
Cost / visit
$80.31
Quality star
2.0 ★
Medicare paid
$261.2K
2023
Quality of Patient Care (Care Compare)
Current data refresh.
Quality star
★★★★★2.0
Timely initiation of care
88.6%
Improved walking
76.9%
Improved bed transfer
74.1%
Improved bathing
69.8%
Improved breathing
67.1%
Meds taken correctly
78.3%
Flu shot determined
80.6%
Med issues timely
98.5%
Discharge function score
59.8
Pressure ulcer/injury
0.2%
Falls w/ major injury
1.1%
Discharge to community
82.2%
Readmission (PPR)
4.4%
Hospitalization (PPH)
9.9%
Medicare spend vs natl
0.87
Patient Experience (HHCAHPS)
107 completed surveys · 14% response rate
Summary star
★★★★★3.0
Overall care star
★★★★★3.0
Rated agency 9–10
84%
Would recommend
79%
Communicated well
88%
Professional care
89%
Discussed meds/safety
76%
Value-Based Purchasing (HHVBP)
Payment year 2026 · Larger-volume cohort
Total Performance Score
15.2
Medicare payment adj.
-2.63%
Acute-care hospitalization
14.2%
ED use w/o hospitalization
11.4%
Utilization (PAC PUF)
| Year | Episodes | Service days | Beneficiaries | Medicare paid | Charges |
|---|---|---|---|---|---|
| 2023 | 166 | 1,491 | 71 | $261,153 | $264,789 |
Financials (cost report)
| Year | Visits | Medicare visits | Total cost | Cost / visit | Net revenue | Net income |
|---|---|---|---|---|---|---|
| 2023 | 24,564 | 2,129 | $1,972,791 | $80.31 | $4,235,369 | $458,690 |
Blank cells mean the measure was not reported or was withheld by CMS for this agency/year.