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CARETENDERS

200 RESERVOIR STREET, SUITE 309, Needham Heights, MA, 02494

CCN 227269 · County FIPS 25021

Proprietary
Visits
151,444
FY 2023
Cost / visit
$188.25
Quality star
4.0 ★
Medicare paid
$35.8M
2023

Quality of Patient Care (Care Compare)

Current data refresh.

Quality star
★★★★4.0
Timely initiation of care
97.8%
Improved walking
92.8%
Improved bed transfer
92.7%
Improved bathing
93.0%
Improved breathing
92.5%
Meds taken correctly
98.0%
Flu shot determined
66.3%
Med issues timely
95.6%
Discharge function score
72.4
Pressure ulcer/injury
0.1%
Falls w/ major injury
0.9%
Discharge to community
90.9%
Readmission (PPR)
4.3%
Hospitalization (PPH)
11.3%
Medicare spend vs natl
1.03

Patient Experience (HHCAHPS)

1,606 completed surveys · 21% response rate

Summary star
★★★★★3.0
Overall care star
★★★★★3.0
Rated agency 9–10
84%
Would recommend
78%
Communicated well
86%
Professional care
89%
Discussed meds/safety
82%

Value-Based Purchasing (HHVBP)

Payment year 2026 · Larger-volume cohort

Total Performance Score
25.5
Medicare payment adj.
-1.02%
Acute-care hospitalization
16.6%
ED use w/o hospitalization
13.4%

Utilization (PAC PUF)

YearEpisodesService daysBeneficiariesMedicare paidCharges
202317,075108,5486,688$35,782,008$148,315,406

Financials (cost report)

YearVisitsMedicare visitsTotal costCost / visitNet revenueNet income
2023151,444123,747$28,508,862$188.25$40,900,814$9,008,091

Blank cells mean the measure was not reported or was withheld by CMS for this agency/year.