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TENDER TOUCH HEALTH CARE SERVICES

217 E 23RD STREET STE E, Panama City, FL, 32405

CCN 107791 · County FIPS 12005

Proprietary
Visits
12,689
FY 2023
Cost / visit
$143.19
Quality star
4.0 ★
Medicare paid
$2M
2023

Quality of Patient Care (Care Compare)

Current data refresh.

Quality star
★★★★4.0
Timely initiation of care
99.7%
Improved walking
94.1%
Improved bed transfer
90.6%
Improved bathing
94.6%
Improved breathing
91.7%
Meds taken correctly
87.2%
Flu shot determined
80.2%
Med issues timely
97.6%
Discharge function score
76.2
Pressure ulcer/injury
0.0%
Falls w/ major injury
2.1%
Discharge to community
82.8%
Readmission (PPR)
4.5%
Hospitalization (PPH)
12.4%
Medicare spend vs natl
1.09

Patient Experience (HHCAHPS)

129 completed surveys · 30% response rate

Summary star
★★★★★5.0
Overall care star
★★★★★5.0
Rated agency 9–10
91%
Would recommend
89%
Communicated well
87%
Professional care
92%
Discussed meds/safety
86%

Value-Based Purchasing (HHVBP)

Payment year 2026 · Larger-volume cohort

Total Performance Score
46.8
Medicare payment adj.
+2.31%
Acute-care hospitalization
17.9%
ED use w/o hospitalization
14.3%

Utilization (PAC PUF)

YearEpisodesService daysBeneficiariesMedicare paidCharges
20231,1578,686373$1,993,620$2,374,677

Financials (cost report)

YearVisitsMedicare visitsTotal costCost / visitNet revenueNet income
202312,68910,546$1,816,950$143.19$2,689,748$172,187

Blank cells mean the measure was not reported or was withheld by CMS for this agency/year.